Episode #1604
5 Powerful Questions to Ask on Customer Surveys
December 29, 2020

5 Powerful Questions to Ask on Customer Surveys

In episode #1604, we talk about five of the most powerful questions to ask on customer surveys. We hear about open-ended questions, gaining insights to improve user experience, and why it’s important to find out who your customers are. Tune in to hear it all!

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: 5 Powerful Questions to Ask on Customer Surveys.
  • [00:33] Why customer surveys are so important for your business.
  • [00:47] Leave an optional, open-ended question at the end of the survey.
  • [01:22] The benefits of asking customers about what you could have done better.
  • [02:04] A question to ask about referring customers.
  • [02:51] Demographic questions that are important to ask. 
  • [03:37] That’s it for today!
  • [03:37] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!

 

Leave Some Feedback:

 

 

  • What should we talk about next? Please let us know in the comments below
  • Did you enjoy this episode? If so, please leave a short review.

 

 

Connect with Us: 

 

Discover Latest Episodes

Episode
Why People Hate Agencies
January 13, 2026

hosts Neil and Eric break down why product builders get more respect than agencies, how bad agency experiences shape perception, and why products compound better than labor. They unpack AI-first teams...

Episode
How To Get Rich Using Claude Code
January 12, 2026

Discover how cloud code and AI coding tools like Claude Opus are changing who can build software, grow businesses faster, and unlock massive leverage without traditional coding skills. Neil and Eric b...

Episode
Why Intelligence Pales In Comparison To This
January 08, 2026

Neil and Eric break down why high agency is becoming more valuable than raw intelligence in the age of AI. They discuss Andre Karpathy’s views, Klarna’s AI experiment, why speed and execution now ...