Episode #1604
5 Powerful Questions to Ask on Customer Surveys
December 29, 2020

5 Powerful Questions to Ask on Customer Surveys

In episode #1604, we talk about five of the most powerful questions to ask on customer surveys. We hear about open-ended questions, gaining insights to improve user experience, and why it’s important to find out who your customers are. Tune in to hear it all!

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: 5 Powerful Questions to Ask on Customer Surveys.
  • [00:33] Why customer surveys are so important for your business.
  • [00:47] Leave an optional, open-ended question at the end of the survey.
  • [01:22] The benefits of asking customers about what you could have done better.
  • [02:04] A question to ask about referring customers.
  • [02:51] Demographic questions that are important to ask. 
  • [03:37] That’s it for today!
  • [03:37] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!

 

Leave Some Feedback:

 

 

  • What should we talk about next? Please let us know in the comments below
  • Did you enjoy this episode? If so, please leave a short review.

 

 

Connect with Us: 

 

Discover Latest Episodes

Episode
AI vs Internet Transformation
February 19, 2026

AI adoption is accelerating faster than the internet era, and in this episode Neil and Eric break down what that means for jobs, brands, and businesses. They debate early vs late adoption, enterprise ...

Episode
Humans Are No Longer The Moat
February 18, 2026

Neil and Eric debate whether AI will replace talent or simply amplify it, reacting to claims that AI-first hiring will build lean $100M companies. They break down AI hiring strategy, AI talent vs expe...

Episode
4 Types of Workers Right Now
February 17, 2026

Neil and Eric break down the viral AI 2x2 chart: dead weight, slop cannons, steady hands, and turbo brains. They explain why AI amplifies judgment, how most marketers misuse AI for content and outreac...