Episode #1604
5 Powerful Questions to Ask on Customer Surveys
December 29, 2020

5 Powerful Questions to Ask on Customer Surveys

In episode #1604, we talk about five of the most powerful questions to ask on customer surveys. We hear about open-ended questions, gaining insights to improve user experience, and why it’s important to find out who your customers are. Tune in to hear it all!

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: 5 Powerful Questions to Ask on Customer Surveys.
  • [00:33] Why customer surveys are so important for your business.
  • [00:47] Leave an optional, open-ended question at the end of the survey.
  • [01:22] The benefits of asking customers about what you could have done better.
  • [02:04] A question to ask about referring customers.
  • [02:51] Demographic questions that are important to ask. 
  • [03:37] That’s it for today!
  • [03:37] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!

 

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