Episode #1321
What To Do If Someone Isn’t Leveling Up
March 14, 2020

In episode #1321, we advise you on dealing with team members who are not leveling up as expected. Before simply firing someone, call them in for a few conversations and try to help them rise to their full potential. Tune in to hear how bringing in outside experts can help with the mentoring process!

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: What To Do If A Team Member Isn’t Leveling Up. 
  • [00:37] On the topic of leveling up, check our Eric’s Leveling Up podcast! 
  • [00:41] When someone is not improving or growing stronger over time.
  • [00:51] Hiring someone and learning that they are not growing into new roles/responsibilities. 
  • [01:14] It could also be that a person is failing to hit the required numbers. 
  • [01:52] Having a straightforward conversation with an underperforming team member.
  • [02:06] Calling someone in the second time and when it might be time for them to go.
  • [02:18] Keep in mind that it takes some people longer to find their groove in a new role. 
  • [02:44] Advice for talking to people during high-stake conversations. 
  • [03:19] Lead with facts first and then say how you feel — no one can argue with emotions.  
  • [03:30] Give people three chances and have the appropriate documentation in place. 
  • [04:15] Check out Robert Glazer’s stuff on Mindful Transitions when letting someone go. 
  • [04:38] Remember the employees have financial obligations and can’t just be cut off. 
  • [05:15] What to do if someone is not leveling up but they have the potential for it. 
  • [06:05] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information.

Links Mentioned in Today’s Episode:

Leave Some Feedback:

 

  • What should we talk about next? Please let us know in the comments below
  • Did you enjoy this episode? If so, please leave a short review.

 

Connect with Us: 

Discover Latest Episodes

Episode
The Wells Fargo Client Retention Strategy That Actually Works
October 16, 2026

Some agencies win clients by inviting decision makers to Formula One boxes, but Neil prefers the way banks play the wine and dining game. Bank of America sent his CFO to a World Cup game with the hote...

Episode
ChatGPT Took Our YouTube Views From 800 to 15,000
October 16, 2026

Eric built thumbnail, editing and posting skills, and his long-form YouTube videos went from about 500 views to 15,000 to 25,000. Some of the team wouldn't use them, so they had to let people go, and ...

Episode
ChatGPT Plugins Added $500K ARR in Days
October 14, 2026

Someone added $500K in ARR in a week by putting their app in ChatGPT plugins, and Eric wants Carrot, Answer the Public and Ubersuggest in there too. Neil says that at scale, plugins help retention mor...