Your free trial offer expires soon Join Now
Episode #
How to Gather Customer Insights #1857
September 14, 2021

In episode #1857, Neil and Eric talk about how to gather customer insights. While numbers are important, hearing from the customers themselves is equally important, so get talking to them when you can! Tune in today to hear it all!

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: How to Gather Customer Insights.
  • [00:27] Numbers only tell you half the story; customer insight stories are the other half!
  • [01:05] What a non-buyer survey is and how this helps with understanding customers.
  • [02:41] Some top survey tools that Neil and Eric both use.
  • [03:00] Examples of companies with great customer development.
  • [04:01] Talk to people and make sure you talk to enough of them. 
  • [04:45] That’s it for today!
  • [04:45] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information or call us on 310-349-3785!

 

Links Mentioned in Today’s Episode:

 

SurveyMonkey

Typeform

Super Human

Levels

 

Leave Some Feedback:

 

 

  • What should we talk about next? Please let us know in the comments below
  • Did you enjoy this episode? If so, please leave a short review.

 

 

Connect with Us: 

 

Discover Latest Episodes

Episode
5 CRO Tips to Convert E-commerce Sites #1868
September 25, 2021

In episode #1868, Neil and Eric talk about CRO tips that will help you convert. Whether it’s having a range of payment options or looking at your image quality, there are numerous ways to optimize y...

Episode
5 Interesting Rules We Follow With Our Marketing #1867
September 24, 2021

In episode #1867, Neil and Eric talk about some rules they follow with marketing. From the rule of seven to the 80/20 rule, there is no shortage of top marketing tips for you. Tune in to hear it all!...

Episode
7 Ways to Gamify Your Social Media and Gain A Following #1866
September 23, 2021

In episode #1866, Neil and Eric share seven ways to gamify your social media to gain a following. From contests to giveaways, there are so many creative ways to engage people. You just have to know ho...