How to Get a Great NPS Score in 6 Months
In episode #1722, we talk about how to get a great NPS score in six months. NPS stands for Net Promoter Score and is the average of the rating your customers give your product. While negative feedback from a customer might seem bad, it is the gold you are looking for to help you improve. Tune in to hear the value of setting up a system for feedback and improvement.
TIME-STAMPED SHOW NOTES:
- [00:25] Today’s topic: How to Get a Great NPS Score in 6 Months.
- [00:27] What is NPS or Net Promoter Score?
- [01:08] How to incorporate feedback from people who leave bad reviews.
- [01:55] Getting a better NPS score is not just about improving one thing.
- [02:20] Separating the signal from the noise.
- [02:34] How Eric runs his NPS measuring automatically.
- [03:47] Please rate, review, and subscribe to this podcast!
Links Mentioned in Today’s Episode:
Leave Some Feedback:
- What should we talk about next? Please let us know in the comments below
- Did you enjoy this episode? If so, please leave a short review.
Connect with Us:
Discover Latest Episodes
In this episode #3040, Eric and Neil discuss how businesses are using AI in marketing but struggling to see real revenue results, pointing out that most companies focus on flashy tools rather than KPI...
In this episode #3039, Eric Siu and Neil Patel discuss a wide range of business lessons, from a viral US Open controversy to Elon Musk’s unique communication style and the rise of Pop Mart in China....
In this episode #3038, Eric Siu and Neil Patel break down agency growth and revenue trends, highlighting the effectiveness of outbound marketing in driving results. They also compare capitalism and so...