Episode #
How to Get a Great NPS Score in 6 Months #1722
May 02, 2021

How to Get a Great NPS Score in 6 Months

In episode #1722, we talk about how to get a great NPS score in six months. NPS stands for Net Promoter Score and is the average of the rating your customers give your product. While negative feedback from a customer might seem bad, it is the gold you are looking for to help you improve. Tune in to hear the value of setting up a system for feedback and improvement.

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s topic: How to Get a Great NPS Score in 6 Months.
  • [00:27] What is NPS or Net Promoter Score?
  • [01:08] How to incorporate feedback from people who leave bad reviews.
  • [01:55] Getting a better NPS score is not just about improving one thing.
  • [02:20] Separating the signal from the noise.
  • [02:34] How Eric runs his NPS measuring automatically.
  • [03:47] Please rate, review, and subscribe to this podcast!

 

Links Mentioned in Today’s Episode:

 

Ask Nicely

 

Leave Some Feedback:

 

 

  • What should we talk about next? Please let us know in the comments below
  • Did you enjoy this episode? If so, please leave a short review.

 

 

Connect with Us: 

 

Discover Latest Episodes

Episode
Are Virtual Summits Still Relevant? #2572
October 04, 2023

In episode #2572, we explore the ins and outs of virtual summits and investigate whether they are still relevant today. Virtual Summits can be a great way to build community, foster connection, and ge...

Episode
Humans Using AI Outperform Humans Without AI by a LOT (Case Study) #2571
October 03, 2023

In episode #2571, we delve into a recent Harvard case study that looks at how humans using AI can outperform humans who aren’t using AI — by a large margin! With so many changes and advancements t...

Episode
X Turns To Google To Sell Ads #2570
October 02, 2023

In episode #2570, we unpack X’s partnership with Google to sell programmatic ads. There have been a lot of changes at X, formerly known as Twitter, from their controversial name change to their newl...