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Episode #1098
How to Respond to Poor Reviews
August 03, 2019

In episode #1098, we discuss how you should deal with poor reviews. Tune in to hear how we deal with negative reviews.

TIME-STAMPED SHOW NOTES:

  • [00:25] Today’s Topic: How to Respond to Poor Reviews
  • [01:00] The first thing you should do is see why you are getting poor reviews.
  • [01:10] Then tell people how you are tackling the problem.
  • [02:38] Eric’s business has a three-star review on Glassdoor.
  • [02:56] He thinks they gave a thoughtful answer to the comment.
  • [04:05] Eric and Neil don’t tend to give businesses bad reviews.
  • [04:22] They prefer to deal with it in person or in a personal fashion.
  • [04:56] That’s it for today!
  • [05:05] To attend our Growth Accelerator Mastermind, go to the Marketing School site for more information and to apply.

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