In episode #1321, we advise you on dealing with team members who are not leveling up as expected. Before simply firing someone, call them in for a few conversations and try to help them rise to their full potential. Tune in to hear how bringing in outside experts can help with the mentoring process!

TIME-STAMPED SHOW NOTES:

• [00:25] Today’s topic: What To Do If A Team Member Isn’t Leveling Up. 
• [00:37] On the topic of leveling up, check our Eric’s Leveling Up podcast! 
• [00:41] When someone is not improving or growing stronger over time.
• [00:51] Hiring someone and learning that they are not growing into new roles/responsibilities. 
• [01:14] It could also be that a person is failing to hit the required numbers. 
• [01:52] Having a straightforward conversation with an underperforming team member.
• [02:06] Calling someone in the second time and when it might be time for them to go.
• [02:18] Keep in mind that it takes some people longer to find their groove in a new role. 
• [02:44] Advice for talking to people during high-stake conversations. 
• [03:19] Lead with facts first and then say how you feel — no one can argue with emotions.  
• [03:30] Give people three chances and have the appropriate documentation in place. 
• [04:15] Check out Robert Glazer’s stuff on Mindful Transitions when letting someone go. 
• [04:38] Remember the employees have financial obligations and can’t just be cut off. 
• [05:15] What to do if someone is not leveling up but they have the potential for it. 
• [06:05] To stay updated with events and learn more about our mastermind, go to the Marketing School site for more information.

Links Mentioned in Today’s Episode:

• Leveling Up 
• Crucial Conversations
• Robert Glazer
• Mindful Transition

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• Twitter @ericosiu